Managerial HR functions are built up from the transactional. They include employee relations, management development, training, and organizational orientation, and focus on enhancing the skills and knowledge required in the employment relationship. The key focus of managerial HR is competence.

• Develop and nurture mutually trusting relationships
• Energize others with the organization's mission
• Facilitate open communication
• Deal with issues immediately as they surface
• Mediate conflict and dissolve tensions
• Understand when cross-cultural influences are at play
• Resolve ethical issues through structured decision-making
• Value the employee's voice in their own performance evaluation
• Include representatives from each department in the employee evaluation process
• Ensure internal and external accountability
• Find affordable, applicable, and value-added training for staff and volunteers
• Take into account individual learning styles
• Sustain/create a culture of learning where new ideas are welcome.
• If this is difficult, open up a dialogue.
• Sustain/create a culture of creative problem-solving. If this is difficult, open up a dialogue.